Hello loyal pet owners,
We are preparing for the next phase of reopening to the public. We have set some mandatory protocols in place for the safety of our clients, patients and staff. As we welcome everyone back in, please know that for right now, masks are mandatory to enter the building. If you need a mask, please ask and one will be provided for you.
While we are happy to welcome clients back, please be aware that due to social distancing protocols, the number of clients being allowed inside the hospital at any one point will be limited. In preparing for your visit, we ask that only one owner be present with his/her pet. If additional owners are present, we ask that they please wait outside. You may also still call from outside the hospital to “check in” for your appointment and we will continue to offer curbside appointments for those who wish to limit face to face contact during this time. If you would prefer to continue to pick up your prescriptions or food from curbside, please call the front desk staff to do so.
Reception barriers and floor decals will be placed to continue practicing 6′ social distancing. We will sanitize credit card machines before and after each transaction. Hand sanitizer dispensers will be located in each room and throughout our hospital. We will continue to extensively clean all surfaces frequently touched.
We do ask that if you are not feeling well, please stay home. If you are experiencing fever, cough or shortness of breath, please reschedule your appointment.
We continue to offer Airvet, our telemedicine service, which may be used remotely during hours of operation or if you are unable to make it in for an appointment. There is a link on our website to download Airvet to your iPhone or Android or download from your app store. Pets may also be dropped off for the day to be examined. Please see the “Drop Off Exams” under the Services section on our website.
We thank you for your understanding and patience during this most difficult time. We look forward to seeing you soon!
The Doctors and Staff at Queen Village Animal Hospital
We Welcome New Clients
As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect. We provide quarters for your parking spot while you are here for an appointment with our doctors. Please see the front desk upon arrival for further details. We are excited to meet you and your pets!
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Our Philosophy
FAMILY: We will work together as a team and look for ways to support and assist our clients by providing an excellent level of service.
PRIDE: We will always take personal pride in our hospital and continually develop our knowledge.
Client Education
Pet Health Library
We have over 1,200 articles written by veterinary professionals on a wide range of topics. Want to learn more about a specific breed or illness? You can do so easily by searching through our articles!
Pet Health Checker
Pet feeling blue? Quickly and easily find out the severity of your cat or dog’s symptoms using our Pet Health Checker tool. If you’re unsure of the results, please don’t hesitate to give us a call!
How-To Videos
Need some helpful tips for your cat or dog? We have a series of videos that can help. From learning the correct way to brush your cat’s teeth, to administering ear drops to your dog!
Get in Touch
Location Details
323 Bainbridge Street
Philadelphia, PA 19147
Phone: 215-925-5753
Fax: 215-925-6414
Email: [email protected]
Hours of Operation
Monday through Thursday 9:00am-7:00pm
Friday 9:00am-6:00pm
Saturday 9:00am-3:00pm
Sunday 10:00am-2:00pm
*Closed major holidays. Office hours by appointment.
Emergencies
Veterinary Specialty and
Emergency Center
Philadelphia, PA 267-800-1950
The University of Pennsylvania
215-898-4680.