Why can’t my pet see the same veterinarian/veterinary technician each time we visit?

We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts, emergency situations, and vacation schedules all play a role in their availability. Please feel free to ask for a specific veterinarian or veterinary technician when you schedule your appointment, and we will do what we can facilitate your request. However, please be understanding if we can’t. All of our team members are highly skilled professionals who look forward to your pet’s visit.

We have a doctor and a highly skilled technician on call until 9 PM, seven days a week. If you leave a message on our answering machine, you will receive a call within one hour during the week, and two hours on the weekends. If your pet is experiencing a medical problem that cannot wait, or if it is after 9 PM, we recommend The University of Pennsylvania at 215-898-4680

Location Hours
Monday8:00am – 6:00pm
Tuesday9:00am – 7:00pm
Wednesday9:00am – 6:00pm
Thursday8:00am – 7:00pm
Friday9:00am – 6:00pm
Saturday9:00am – 2:00pm
Sunday10:00am – 2:00pm