FAMILY: We will work together as a team and look for ways to support and assist our clients by providing an excellent level of service.
PRIDE: We will always take personal pride in our hospital and continually develop our knowledge.
RESPECT: We will treat our clients and each other with respect and in a friendly and gracious manner.
QUALITY: We will search for new ways to be more efficient and effective in our delivery of excellent service.
SERVICE: We will meet both our clients’ and employees’ needs with enthusiasm, compassion and accountability and anticipate our clients’ needs by going beyond their expectations.
ATMOSPHERE: We will work in an environment that is welcoming, energetic and friendly, with a passion for service and a balanced quality of life.
CARE: See it. Own it. Solve it. We will take personal accountability of any client’s issue to ensure satisfaction.
NEVER JUST SAY “NO”: We will always offer an alternative solution.