Our Philosophy

FAMILY: We will work together as a team and look for ways to support and assist our clients by providing an excellent level of service.

PRIDE: We will always take personal pride in our hospital and continually develop our knowledge.

RESPECT: We will treat our clients and each other with respect and in a friendly and gracious manner.

QUALITY: We will search for new ways to be more effecient and effective in our delivery of excellent service.

SERVICE: We will meet both our clients’ and employees’ needs with enthusiasm, compassion and accountability and anticipate our clients’ needs by going beyond their expectations.

ATMOSPHERE: We will work in an environment that is welcoming, energetic and friendly, with a passion for service and a balanced quality of life.

CARE: See it. Own it. Solve it. We will take personal accountability of any client’s issue to ensure satisfaction.

NEVER JUST SAY “NO”: We will always offer an alternative solution.

We have a doctor and a highly skilled technician on call until 9 PM, seven days a week. If you leave a message on our answering machine, you will receive a call within one hour during the week, and two hours on the weekends. If your pet is experiencing a medical problem that cannot wait, or if it is after 9 PM, we recommend The University of Pennsylvania at 215-898-4680

Location Hours
Monday8:00am – 6:00pm
Tuesday9:00am – 7:00pm
Wednesday9:00am – 6:00pm
Thursday8:00am – 7:00pm
Friday9:00am – 6:00pm
Saturday9:00am – 2:00pm
Sunday10:00am – 2:00pm